Jim Ellis Chevrolet Atlanta

"......I look forward to a long relationship with Jim Ellis"

"I have found everyone at Jim Ellis - especially my sales rep, Mark Shaw, and my service rep, Vlad Kochubey, to be incredibly responsive to my concerns. Sometimes I am a bit of a "nit-picker" when it comes to things working exactly right and they both have been most patient and accomodating to me. I look forward to a long relationship with Jim Ellis - for service with my new HHR and for any cars I will buy in the future."

Denise Autry,

".....Everyone there was very helpful"

My Husband and I have never purchased a vehicle through the internet and via phone. Donal Campbell was a very helpful sales person with everything. We will recommend Jim Ellis Chevrolet to our friends and family. Everyone there was very helpfull. Thank You very much for the wonderful Camaro my husband bought!

Tina & Christopher Miller,

".....Best of the best"

"Thank you! I LOVE my HHR! This car was made for me! A career woman who was looking for a car to meet her needs as she moves toward retirement...No more "bells&whistles" ( I've been a BMW owner for 13 years.) Most important, I had an amazing customer service experience at JimEllisChevy, Peachtree Industrial Blvd Atlanta, Ga. Mr. Sam Manji worked very hard to find the aquablue HHR ( 1 of 2 in the southeast ) within days of my request. He is the "Best of the Best" in his professional field. The day I got to bring my new car home, was a long day for everyone at JimEllis. Mr. Mark Howard and Mr. Mike Power worked up to the eleventh hour. As we moved through the process Mr. Howard " introduced" me to my car with all it's wonderful features and Mr. Power made me feel very special as we moved through the finance process. My expectations were exceeded on every level....I am still singing your praises at my company~ Delta Airlines. I would encourage all of you to keep doing what you are doing... "You are setting new standards" During times such as these...Know that you are making a difference. I look forward to doing business with your company in the future. Many Thanks"

Debra Neizer,

"......Thoroughly impressed with the level of professionalism"

"My wife and I purchased a 2009 Corvette from Jim Ellis Chevrolet last week. We have purchased many vehicles from numerous dealerships in multiple states for over 30 years. As you might imagine, we have encountered a variety of situations, experiences and personalities. We can say with great confidence that our experience with Jim Ellis Chevrolet was far and away the most enjoyable, pleasant, efficient and professional car buying experience we have ever enjoyed. From our initial contact with Patty on the Internet sales line to our last meeting with Mike for the warranty options, we were thoroughly impressed with the level of professionalism, personal attention, kindness and consideration displayed by your staff. Mark Shaw did an outstanding job of walking us through the purchase and exhibited a high level of professionalism, patience and concern for our needs. We truly felt that Mark had our best interests at heart and was determined to ensure that we were serviced with the highest level of respect and care. Mark truly went above and beyond the call of duty in answering all of our questions, providing a detailed explanation of all the numerous features and functions of the Corvette and doing so with great patience and consideration. We were also impressed with the follow up contact that we received from Angela Newsome detailing the process for which we would receive our vehicle tag. Please commend these staff members for an outstanding performance relating to our car buying experience. Jim Ellis Chevrolet has perfected this process and has certainly distinquished themselves from the majority of other car dealers in the market. Please forward my comments to Mr. Ellis so that he is aware of how his name is being represented by his front line staff members. We will certainly recommend Jim Ellis with great confidence to our friends, family and colleagues.

B.W,

"....Die hard Jim Ellis Fan"

"We have purchased 7 vehicles at various Jim Ellis Dealerships over the past 12 years. The service level has always been above reproach. Even the Hyundai service department has treated us better than most of our friends are treated at BMW, Mercedes, Cadillac, and Lexus service departments. I have not bought an American car in years, but had to have the new Camaro. I was hopeful that the Jim Ellis service level would be used at the Chevy service department as opposed to the the standard Chevy service department. I experienced an even better service level by Bruce at Jim Ellis Chevrolet, which surprised me. I was late, but Bruce was courteous, friendly, and rushed my car through, even though I was late. It is obvious the Jim Ellis service model is company wide. I am sure Bruce and the Chevy Service team gives the same level of service that I would receive by the Porche, Audi, or even Hyundai service team. The Jim Ellis Service approach is definitely the best in town; and I am pleased I will experiencing such great service for several more years to come.I've bought cars from 4 different Jim Ellis dealerships. As long as I live in or near Atlanta, when it comes time to buy a new car; if Jim Ellis doesn't sell it, I won't by it. Thank God you have so many different car makes to choose from. I am a die hard Jim Ellis Fan."

Jeff Burger,

".....Above and beyond customer service"

"When I purchased the vehicle, I commented to Mr. Brantley that I was interested in purchasing exterior additions to my vehicle.  He followed up promptly with affordable options, and when I returned to the dealership to purchase these additions, he made sure that they were installed quickly, professionally, and to my specifications.  He had also arranged to have my car detailed as a courtesy.  Unfotunately, I had taken too much time discussing other options in regards to my car, so when I was ready to turn over my keys to detail, they had been released to go home.  Rather than ask me to drive back the next day, Kalo detailed my car himself!!!  Talk about above and beyond customer service!  

I am a first time buyer, and, when setting out to buy this vehicle, did not know much about cars in general, and was scared that this fact may allow me to be taken advantage of.  Not only did your team, Mr. Brantly in particular, take the time to explain some of the most mundane questions to me, they actually showed me how to find this information on my own, in the case that it was necessary.  I feel like I was not only given a great deal on this car, but I now also have a wealth of knowledge to use for my next vehicle purchase, which will most surely be made through your team at Chevrolet.  I live on Cobb Pkwy, much closer to a different Chevy dealer.  While I am confident that your teams display a uniform ethic at each location, I plan on making the drive to Mr. Brantley's branch for service due to the amazing customer service I have received there. The entire Jim Ellis team was a pleasure to work with, but Kalo was especially accommodating. I am loving my new car, and am confident that I will continue to do so for many years to come Should the need for a new vehicle arise amongst my friends or collegues, please be assured that I will send them your way."

 

Brittany Gunter,

"....Looking forward to doing business with you in the future"

"It was a pleasure doing business with Don and Jim Ellis Chevrolet. I had been looking for a vehicle for several months and had contacted many dealerships in the Atlanta area. I wish I had contacted you first. Your entire staff and especially Don made the buying experience very enjoyable. Your follow-up since my purchase has been greatly appreciated. I look forward to doing business with your dealership in the future."

Suzanne Foy,

...Jim Ellis means "Just Exceptional!"

For me Jim Ellis means "Just Exceptional!" That's the kind of service I've received from your sales team. Kalo was super! He restored my faith in purchasing from a dealership. Previously, I purchased my new car from Carmax, because I didn't want to go through the "haggling process". Your entire staff from sales to finance was and continues to be great! I continue to be overwhelmed by the excellent level of customer service I've received. I love my new 2010 Chevy Equinox LT! My vehicle is a "head turner" and I've gotten questions from total strangers regarding it's performance and beauty. You definately have earned a repeat customer with me.

Wanda Hall,