Customer Testimonials
Always Courteous and professional! Only does the needed service and doesn’t try to sell me anything I don’t need!
Reggie and team were great to work with. Professional and respectful. Price was $4k less than proposal made by dealership in Acworth.
Diamond was wonderful!!! And other staff members I encounted were nice and super helpful also, including the manager and the gentleman working in finance. I originally reached out about a month before the purchase. From the very beginning, Diamond was professional, attentive and showed she really valued my business before even meeting in person. During the weeks in between my intial contact and purchase, Diamond never put pressure on me like many dealerships due. However, when I did reach back out, once again, she was more than happy to help and continued going above and beyond.
The purchase went quickly ... Read More Google - Jun 17, 2025
Very expensive, but I hope the catalytic device lasts forever. The car drives well, what can I say, thank you for taking good care of me, speedy appointment, explanations, I liked Volodimir as a person and technical explanation, his service and offer of Uber home was great, I appreciate your diligent care.
I worked with Jumain in purchase of my car. He is very straight and clear in his answers. Informative and straight to point. Discussed my deal over phone and completed my purchase without any issues. Thank you!!
BRIAN BAKER IS AMAZING!!!!! This dealership’s service center is great. I recommend them 1000%!!!
Jim Ellis Chevrolet Vlad is worth way more than he is paid. Probably the best service advisor I have ever had, and I’ve owned a lot of different cars over the last 60 Years.
(Translated by Google) Pleasant constructive communication. Special thanks to employee Vladimir for the necessary information. We recommend the service. (Original) Приятное конструктивное общение. Особая благодарность сотруднику Владимиру за необходимую информацию. Рекомендуем сервис.
I received great service from the Jim Ellis service department yesterday! They performed an oil change service and kept me updated the entire time. Paul Sine was the Service advisor and I was pleased with his customer service skills.
Really great experience working with Loan Pham at Jim Ellis Service department. She was so personable and helpful. She even had my truck washed prior to me picking it up from servicing. Thank you Loan!!
First and foremost, Kyle Riley is the best car sales person I have encountered. I have brought multiple cars and dealt with multiple car salesman. Hands down, Kyle was the best, he makes car buying easy!!!
Welcoming for my business
Got me in and out , and a chai latte for waiting !!! Love it here !!
My service advisor, Nicolas Caicedo, was fantastic! And the EV mechanic who worked on my car was also top-notch. Nicolas kept me in the loop and made sure everything was done right by the EV technician. He even made sure my part arrived on time and provided excellent customer service updates
I have a tire pressure sensor not reading. It worked before I brought it in. Now it isn’t reading
Very professional
Ron and Kalo made our buying experience very pleasant. We could not have asked for anything more.
Came to agreement on price via calls/texts. All paperwork was accurate and ready for signature when I arrived from out of state. Ron was excellent! Dealership made the process fast and easy!
I went to the dealership to see a specific truck. Amanda showed me the truck and took me on a test drive. It was exactly what I was looking for. We talked deal and I bought it. I love my Colorado ZR2. Now here is the “It’s a small world” part. During our conversations we found out we were from the same town in Vermont! I’m not saying I bought the truck for that reason but the connection certainly helped us communicate and get the deal we both needed. I’m a Chevy guy and when I look ... Read More DealerRater - May 22, 2025
Kyle just insane, amazing and wonderful guy. I couldn’t be more happier than I am. I never had in my life better experience with the dealerships. These guy did everything above and beyond he even deliver the car which I like far from dealership 350 miles far away these dude just amazing
Purchased a 2022 Malibu in November 2024, 3 months later engine light came on due to turbo boost engine pressure low. We've taken it back to the dealer 3 times and the engine light came on again with the same code. 18k in cash for a piece of junk!
Excellent - Dealership called me when they received my car - had to be towed.
Amanda sold me my new Traverse and she was wonderful to work with -very kind and friendly, patient, answered my questions. She was very genuine in her desire to help me with this purchase. My husband and I both recommend her.
We had a great buying experience purchasing a new Chevrolet Traverse thispast week that to Amanda Burby, our sales consultant. She provided the knowledge and patience that my wife and required to have a pleasant and successful transaction. She is the best.
My experience at Jim Ellis Chevrolet was phenomenal ,service that Vladimir Kochubey was exceptional! Thank you
Everything went perfectly - communication, cleanliness, and attention to detail were all top notch
This was the best experience purchasing my son’s first truck. Amanda went above and beyond for us. She’s truly amazing and I am so grateful for all of her kindness. Highly recommend this dealership and definitely ask for Amanda!!!
They fixed my radio and ONSTAR. They did a great job. Thank you.
Excellent & efficient service. Received a new Chevy Trak as a loner! We’re from out of state. They ordered parts & repaired our truck in 3 days! We are back on the road!
Amanda Burby was amazing from moment one!! Very helpful and accommodating! I was coming from out of state and she helped me get all the necessary paperwork done ahead of time, making my time in the dealership shorter than normal experiences. She was so kind and down to earth. I would highly recommend using Amanda for any of your car needs!
Car was ready fast. Great service.
Friendly and accommodating
UPDATE BELOW: Terrible service. I had my car towed here on February 1. It is April 23 and I still don't know the status of my car. They assigned me a service provider who was supposed to let me know when the part I needed arrived, which was supposed to take 2 weeks. After multiple texts and calls to the number provided, nobody seems to know, and my service provider is on leave. They did not inform me of this, so I've just been waiting. When I call, they don't have a status update and have to pull another advisor, ... Read More Google - Apr 23, 2025
Jumain was amazing and the process was smooth. We had a great experience.
Great experience
I want to take a moment to recognize how professional Diamond was throughout the entire process of purchasing my new car. From start to finish, she was knowledgeable, patient, and attentive to every detail. She took the time to understand my needs, answered all of my questions thoroughly, and made sure the experience was smooth and stress-free. Her commitment to excellent customer service truly stood out, and I couldn’t be more satisfied with how everything turned out. Diamond is a true professional, and I highly recommend working with her if you’re in the market for a vehi
Amanda Burby was the best, helping us through the process of selling our car to Jim Ellis Chevrolet. She was very personable, which means so much, and knowledgeable, as well. The process was smooth, easy, and fast. And, while writing, thank you Jim Ellis Chevrolet, in general, for helping us many times. The entire staff is gift. ♥️
Great service as always.
Excellent service from start to finish! The staff was professional, friendly, and kept me informed throughout the process. My car was ready on time and running perfectly. I really appreciate their honesty and attention to detail. Highly recommend this dealership for all your service needs!
This has been one of several visits to Jim Ellis Chevrolet over the past several months for issues with my vehicle. My service advisor was very helpful and accommodating to my vehicle situation over the past several months.
Easy, no pressure, efficient process. Amanda B did awesome job handling everything from start to finish. The gentleman in the Finance Department was a pleasure to work with as well. Definitely recommend this dealership and it’s personnel! One of the best vehicle purchase experiences ever! Well done!
Have been working with Eric, Elyse, Loan and other courteous and patient customer service reps over several years here as they keep my Volt running like a dream, I wanted to express my appreciation for them all. And most recently, Loan was particularly helpful to me in both diagnosing the issues I was having across town and then by following through with explanations and communications as my car repair work was accomplished. Always upbeat, energetic and thoughtful, Loan is the one to ask for. Many thanks to everyone at this Service Dept!
Very professional and efficient!
Vladimir and the entire staff did an excellent job!
We had a fabulous experience when purchasing our Chevy Tahoe at Jim Ellis Chevrolet. It was our extreme good luck that we were introduced to Diamond Lockhart, who was waiting out front when we arrived. She is friendly, has great energy and took time to learn what was important to us, as we tried to decide between 2 different trim levels. Throughout the process, she was helpful, eager to make sure our needs were being met and the utmost professional. She introduced us to Kalo and he was also very professional, friendly and helpful in explaining everything to us, as we ... Read More Google - Mar 31, 2025
Great experience. Amanda was awesome and spent the time needed showing me the options on the vehicle. I definitely recommend her.
Well the experience started great! My salesman picked me up at my house. Then the bad news he was late picking me up and when we got to the dealer my car was not ready. Reggie and I spent the day talking about lots of Corvette stuff and other things. I guess it is nice when your salesmen already drives a car like yours. The problem was that I waited over 5 hours for my car. My Eray however, was fantastic, only waited 2 years to get "my" car. We got great photos of the delivery.
Amanda went out of her way to help us. She carefully went over the new vehicle and all the features and made sure we had no questions, even told me that if I needed anything that I could call or text her at any time. She was very thorough with everything, and I will be recommending her to anyone I can.
Outstanding customer service and price transparency. Thanks Reggie. Second corvette purchased from Jim Ellis!
All of repairs are completed on time
The staff was very nice and helpful. Leland Sims was informative on the vehicles and provided a kind heart. If he were a dentist, I felt no pain..lol. His process was very smooth. Kato, (I hope I got his name correct) was a great finance manager. He was very detailed on the paperwork. 👍🏾 Thank you
I worked with Reggie Stagmier. Fabulous experience with him no wonder he is their top salesman.
I am on out-of-state customer. When I arrived at the dealership, everything was ready to go, no surprises.
Everyone is top notch at this delership!
Nicolas was so engaging and helpful. He worked diligently with my warrantee people and showed extreme car with my Z51. I look forward to bringing all my services with my corvette to this super guy and this professionally behaved dealership.
Great service, shout out to Brian my Service Advisor for going over and beyond. Great customer Service Brian.
I always have good service from Luis. If he says I need something done, I get it done know it's done right. Won't get service anywhere else.
Great honest staff 👏
Loan Pham did an amazing job keeping us updated on the repairs to our truck.The repairs were done in a timely manner and we received our truck nice and clean.
Awesome service with perfect timing!!!
Service agent was polite, friendly, and courteous
Great service from everyone in the department.
Great dealership very friendly an they will find u the best company for your loan!
🇺🇸 Jim Ellis has to be one if the top dealerships in our GrEaT Land!! 👍The only place I think of when buying my new Chevy!! 🌞🦅🇺🇸🇺🇸
System was not able to show that I made an appointment. Also, why does the price of the oil change different every visit?
Clarence, CW, was amazing!! Very patient, showed everything, explainned and answered all my questions! The Best!!
Amanda is pro at her job. Smooth and quick process. I would recommend everyone I know her. Dealership was nice and clean as well. Staff are welcoming!
Overall good experience with purchasing my Tahoe. Jaylan was upfront about everything and made the deal happen without any issues.
Jaylan rocked! He was extremely knowledgeable and always went the extra mile to communicate and ensure we were satisfied with our purchase!
Dealership is very professional and was helped me through the whole process of buying my first car. Would recommend to anyone.
Found the vehicle online on a Sunday and made contact thru the dealership online service and was called first thing Monday morning. I had a couple of question to get answered. A couple of hours later Jaylan called while at the vehicle to answer any and all question that I might have. All were answer then with what I needed to know. As I was 4.5hrs away in TN, I ask for an Out The Door CASH Price as I would have to take care of all other items once back in state.
He ask to call me back and ... Read More DealerRater - Mar 3, 2025
Perfect car buying experience. Smooth and easy. Amanda is your sales rep!
Kyle was super responsive to all my questions and helped make my purchase a smooth transaction start to finish!
Service is top notch. I’ve been using their services since I bought my car in 2013. They are honest, professional and don’t try to sell you stuff you don’t need. My regular service consultant is the best and the reason I bring my car here for service. I can probably get cheaper services somewhere else, but whenever I’ve taken it somewhere else, something goes wrong. Thank you Vladimir. You rock! Ps- That SiYin Lin that responded to this message is a scammer and hacked a friend’s profile.