New 2027 Chevrolet Corvette Grand Sport 3LT
- VIN: 1G1YV3D56V5303024
- Stock: CV7028
Basic Info
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Exterior:Admiral Blue Metallic
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Drivetrain:Rear Wheel Drive
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Interior:Adrenaline Red Dipped, Napa leather seating surfaces with perforated inserts
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Transmission:Automatic
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Engine:6.7L V8 DI engine
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Fuel Efficiency:15 CITY / 23 HWY
Key Features
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Android Auto
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Apple CarPlay
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Automatic Climate Control
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Backup Camera
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Lane Departure Warning
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Lane keep assist
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Leather Seats
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Parking Sensors / Assist
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Power Seats
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Side-Impact Air Bags
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Sport Touring
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Wireless Phone Charging
Vehicle Details
Exterior
- Body-color heated, driver-side auto-dimming power-folding outside mirrors with integrated turn signal indicators
- Heated feature helps clear away ice and fog
- The auto-dimming feature automatically adjusts the outside mirror when it senses bright light from behind
- Integrated turn signal indicators help communicate your intention to change lanes
- Power-retractable convertible hardtop
- Can be raised or lowered while driving at speeds up to 30 mph
- No loss of cargo space
- Includes power glass rear window with integral defogger - can be operated independently of top
- Operates with the press of a button (up or down) or remotely using the key fob (down only)
- LED headlamps
- Carbon Flash exterior accents
- Front and rear grille accents
- Side vents
- Also includes tonneau vent on Convertible model
- Also includes rockers and splitter on Grand Sport, Grand Sport X and Z06 models
- Rear spoiler
- Body-color standard
- Available in Carbon Flash Metallic by ordering Carbon Flash Metallic-painted outside mirrors and spoiler
- IntelliBeam
- At speeds above 25 mph, can automatically turn vehicle's high beams on and off according to surrounding traffic conditions
- Michelin® Pilot® Sport All Season 4 275/30ZR20 front and 345/25ZR21 rear, performance, run-flat tires
- Tires, 275/30ZR20 front and 345/25ZR21 rear, all-season, blackwall, performance (STD)
- Arctic White Grand Sport Heritage Center Stripe
- When Carbon Flash-painted nacelles and roof option is ordered, roof will not include the stripe
- May require additional optional equipment
- Extended front splitter ground effects
- Chrome Exterior Badge Package
- Torch Red Grand Sport Heritage Hash Marks
- May require additional optional equipment
- 10-spoke high polished forged aluminum wheels
- Front 20" x 10" wheels
- Rear 21" x 13" wheels
Interior
- Wireless Phone Charging
- Uses induction technology for portable electronic devices1
- 2 wireless charging pads for phone or portable devices, located on center console and between seatbacks
- Heated steering wheel
- With the press of a button the steering wheel quickly heats up to provide additional comfort on a cold day
- Inclination sensor
- Detects vertical motion of your vehicle and triggers an alarm response if your vehicle or wheels are lifted with a tow truck or a vehicle jack
- Universal Home Remote
- 3-channel programmable
- Conveniently activates compatible devices such as garage door openers, security systems, and home automation devices from inside your vehicle
- Heated and ventilated driver and passenger seats
- Keep cool in summer and warm in winter with these heated and ventilated seat cushions and seatbacks
- Vehicle health management
- Provides advanced warning of vehicle issues
- Leather-wrapped steering wheel
- Racing-style flat top and bottom, 2-spoke design
- Allows for less obstructed view of the road and instrument cluster
- Rear Camera Mirror
- Uses a camera to provide you with the option of using a wide and less obstructed view behind your vehicle while driving instead of a traditional rearview mirror1
- The feature also allows brightness, vertical tilt and zoom adjustments
- 8-way power driver seat
- Dual-zone automatic climate control
- Automatically maintains the selected temperatures for both the driver and passenger
- 8-way power passenger seat
- Steering-wheel mounted controls
- Allow the driver to easily operate the audio system, phone interface, cruise control and Driver Information Center controls
- Power passenger seat lumbar control
- Power driver seatback bolster
- Theft-deterrent system
- Sounds the horn and flashes the turn signals when someone attempts to open the vehicle without the proper key or remote transmitter
- Helps deter unauthorized entry, helping to protect your vehicle and its contents
- Custom Leather Wrapped Interior Package
- Leather-wrapped upper instrument panel, door trim panels and console cover
- When Ultimate Suede Jet Black interior is ordered, the instrument panel, door trim panels and console will be suede
- Cargo nets
- A set of 2 nets to secure items in the cargo areas of your vehicle
- Helps keeps items from shifting while in transit
- Made from durable materials
- GT2 bucket seats
- Provides comfort and support with competition sport appearance features
- Includes carbon fiber trim
- Seats, GT2 bucket (STD)
- Head-Up Display
- Projects vehicle information onto the windshield low in the driver's line of sight to help you keep your eyes on the road
- Adjustable vertical position and brightness of the display
- Includes color readouts which can display speed, gear, tachometer, paddle shift lights, turn signals, bright headlamps, turn-by-turn navigation, g-meter, and speed limit
- 3 selectable modes: Tour, Sport, and Track
- Power driver seat lumbar control
- Power passenger seatback bolster
- Sueded Microfiber-Wrapped Upper Interior Trim Package
- Headliner
- Visors
- A-pillar trim
- Trim above the windshield and rear window
- Memory Driver and Passenger Convenience Package
- Stores and recalls settings for steering wheel and outside mirrors, plus seat position for both driver and passenger
- Easy exit feature
- Key fob or door button activated
- Interior movement sensor
- As part of the security system, monitors the vehicle interior
- Activates the alarm when it senses unauthorized entry or movement
- Power tilt and telescoping steering column
- Allows the driver to adjust the steering wheel up or down, and the steering column forward or back
- Provides extra comfort when entering or exiting the vehicle
- Torch Red seat belt color
- Customize your interior
- Included with Adrenaline Red Dipped interior, Asymmetrical Adrenaline Red/Jet Black interior, Santorini Blue Dipped with Torch Red accents interior, and Grand Sport Launch Edition
Entertainment
- Wi-Fi® Hotspot capable
- Terms and limitations apply. See onstar.com or dealer for details.
- SiriusXM with 360L Trial Subscription
- With your trial subscription, get access to all of your favorite entertainment from SiriusXM to enjoy in your vehicle and on the SiriusXM app - from ad-free music, talk and sports, to comedy, news, podcasts and more1
- Enjoy channels curated by DJs, personalities and tastemakers for a listening experience you can't live without
- Plus, take the full SiriusXM experience with you everywhere you go with the SiriusXM app - at home, on your phone or connected devices, and unlock other exclusives that bring you even closer to your favorite stars, artists, creators, hosts and athletes
- 12.7" diagonal infotainment system with Google Built-In
- 14" diagonal Driver Information Center
- 6.6" diagonal auxiliary touchscreen
- Google Built-In1 compatibility including navigation capability, connected apps, and Natural Voice Recognition
- Phone integration for Wireless Apple CarPlay/Wireless Android Auto for compatible phones
- Performance data and video recorder
- Records video and real-time performance data to play back, share and analyze your driving experiences
- Windshield-mounted 1080p HD camera module captures video and audio of drives
- Can be set to auto-record every time the vehicle is running, or configured to only start when the vehicle is in Valet mode
- Video, audio and performance data can be replayed on the color touch screen or saved on an SD memory card for analysis or playback on your computer or mobile device
- Includes in-vehicle speed tips, data analysis, and live lap delta time
- Track Overlay records video, audio and synchronized performance data, including speed, rpm, g-force, track maps, lap times and start/finish line
- Sport Overlay has simplified data, such as speed and g-force, to your video
- No overlay captures video and audio of scenic drives
- Timers overlay records performance data: 0 to 60 mph, 1/4-mile speed and elapsed time, as well as 0-to-100-to-0 runs
- Valet mode provides peace of mind by recording video and data when your vehicle is not in your control
- Wireless Apple CarPlay/Wireless Android Auto capability for compatible phones
- Apple CarPlay vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Siri, iPhone and Apple Music are trademarks for Apple Inc, registered in the U.S. and other countries.
- Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you'll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.
- Bose Performance Series 14-speaker audio system
- Stainless steel speaker grilles
- 5G vehicle connectivity
- Terms and limitations apply. See onstar.com or dealer for details.
Mechanical
- Performance ratio rear axle
- 5.56 rear axle ratio
- May require additional optional equipment
- Heavy-duty cooling system
- Rear-mounted third radiator
- Brake cooling ducts
- May require additional optional equipment
- Grand Sport touring suspension with Magnetic Selective Ride Control™
- Damping system that reads the road every millisecond and adapts in as little as 10-15 milliseconds
- Innovative suspension fluid contains metal particles that align and become rigid in an instant, giving you the confidence and control to push harder while staying planted
- Includes Performance Traction Management
- Adjustable with Driver Mode Selector
- Performance Brembo® touring antilock brakes
- Help reduce wheel lockup and maintain steering control during hard braking on most slippery surfaces
- Low dust touring brakes
- Brembo 6-piston front and 4-piston rear monobloc calipers
- Large 14.6" (370 mm) front rotors and 15" (380 mm) rear rotors
- Includes Corvette script on calipers
- 8-speed dual clutch transmission
- Driving engagement of a manual with the speed and smoothness of an automatic
- Continuous transmission of torque and power to the wheel
- Ultra-fast and precise shifts that happen in as fast as a hundred milliseconds
- Double paddle declutch feature allows disengagement of clutch by holding both paddles
- Transmission, 8-speed dual clutch, includes manual and auto modes (STD)
- 6.7L V8 DI engine
- 535 hp @ 6100 rpm
- 520 lb-ft of torque @ 4600 rpm
- Continuously variable oil pump
- Variable Valve Timing
- Active Fuel Management™
- Engine, 6.7L V8 DI, high-output Variable Valve Timing (VVT), Active Fuel Management (AFM) (STD)
- Performance exhaust
- Aggressive exhaust sound
- Bright Red-painted brake calipers
- Suggested to order with Torch Red
- Quad center exit exhaust
- Turn every throttle apply into a signature roar
- Bright center quad exposed exhaust tips
- Bright finish for a polished look that enhances your vehicle's appearance
- May require additional optional equipment
- Front lift with memory
- Raises the front of the vehicle approximately 40 mm (about 2") in less than 3 seconds at lower speeds (up to 24 mph)
- Remembers up to 1,000 GPS locations, so you can clear low obstacles like speed bumps or steep driveways
Safety
- Rear Park Assist
- When in Reverse, provides alerts of nearby detected vehicles and objects behind your vehicle1
- Alerts can help you park and avoid collisions
- Front Pedestrian and Bicyclist Braking
- At speeds between 5 and 50 mph, can help you avoid or reduce the severity of a collision with a pedestrian or bicyclist it detects directly in front of you1
- Provides alerts and can automatically provide hard emergency braking or enhance driver's hard braking
- Limited nighttime and low visibility performance
- Intersection Automatic Emergency Braking
- Can help you avoid or reduce the severity of an intersection collision with a detected cross-traffic vehicle1
- Can automatically provide hard emergency braking or enhance your hard braking
- Provides alerts and can even automatically provide hard emergency braking or enhance the driver's hard braking1
- Forward Collision Alert
- Warns you if it detects a potential collision with a detected vehicle you're following so you can take action1
- Can also provide a tailgating alert if you're following a vehicle much too closely
- Teen Driver
- Helps encourage safe driving habits for teens by providing an in-vehicle report card1
- Activates certain safety systems, if equipped, when a Teen Driver-designated key fob is used
- Mutes the radio until the front-seat occupants fasten their seat belts
- Rear Cross Traffic Alert
- When in Reverse, warns you of detected vehicles crossing behind you1
- HD Front and Rear Vision Cameras
- When in forward gear at low speeds, two HD Front camera shows you a high-resolution digital image of the area directly in front of your vehicle. This may help you park and avoid nearby objects, such as curbs, poles or parked vehicles. You can select additional views of your camera display including a top-down view of the front of the vehicle and its surroundings1
- When in Reverse at low speeds, HD Rear Vision Camera shows you a high-resolution digital image of the area directly behind your vehicle. This may help you park and avoid nearby objects
- Console button-activated for front view or activated when shifted to Reverse
- Selectable dynamic guidelines laid over the display image assist in parking maneuvers by showing the vehicle's path
- Airbag system
- Frontal airbags for driver and passenger1
- Seat-mounted side-impact head/thorax airbags for driver and passenger1
- Includes Passenger Sensing System which automatically switches the passenger seat frontal airbag on or off and illuminates a status light that indicates whether the airbag is on or off1
- Lane Keep Assist with Lane Departure Warning
- Uses a brief steering wheel turn to alert you when it detects you are unintentionally drifting out of your lane lines1
- System alerts do not occur if you're using your turn signal, or it detects you may be intentionally leaving your lane
- You may receive additional Lane Departure Warning alerts if needed
- Side Blind Zone Alert
- Provides visual side-mirror alerts when a moving vehicle is detected in your side blind zone1
- Can help you avoid lane change collisions
- Automatic Emergency Braking
- At speeds above 5 mph and up to highway speeds, can help you avoid or reduce the severity of a collision with a detected vehicle you're following using camera technology1
- Can automatically provide hard emergency braking or enhance your hard braking
- OnStar® services capable
- See onstar.com for details and limitations. Services vary by model. Service plan required.
Get Directions
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to 5900 Peachtree Blvd - Chamblee, GA 30341
Disclaimer:
Jim Ellis Disccount, if listed, is available to all purchasers without condition.
Every effort is made to ensure the vehicle specifications, pricing, mileage and incentives are correct. Sometimes we make mistakes, sometimes values take 24 – 48 hours to update across all venues. Jim Ellis is not responsible for errors, omissions or timeliness of the information.
The Manufacturer’s Suggested Retail Price excludes tax, title, license, dealer fees and optional equipment. Dealer sets final price.
Contact a Top Rated Specialist
Clarence Williams
Sales Consultant
Ricky Wong
Sales Consultant
Ron Durham
Sales Consultant
Clarence Williams
Sales Consultant
Sep 05, 2026
CW was very helpful.
CW was very helpful. Purchase and trade in process was good. Overall good experience buying
Aug 03, 2026
Good customer service ?
Good customer service ?? Good customer service very patient Excellent Good job friendly down to earth people
Aug 01, 2026
It was truly a wonderful experience beginning to end!
It was truly a wonderful experience beginning to end! The receptionist greeted me with a warm smile and energy. Clarence was already in step to connect with me, before the receptionist and I were even done talking! We had a smooth test drive, I explained what I was looking for and why, we crunched numbers, and the woman from Finance was super professional and expedient! Clarence was such a top tier guy, he felt like family! I also was able to meet the men in the service area and can’t wait for my first appointment! I referred this location to a few people because they are the kind of people who deserves our business!
Jul 31, 2026
It’s was a super easy fun experience Clarence was the
It’s was a super easy fun experience Clarence was the best sales person I’ve dealt with.
Jun 11, 2026
The salesman was very helpful and there was no pressure
The salesman was very helpful and there was no pressure to buy also the price was as advertised. Overall a great buyer experience I would recommend this dealer 100%
Ricky Wong
Sales Consultant
Sep 02, 2026
Pleasant greeting and interactions from all staff.
Pleasant greeting and interactions from all staff. Knowledgeable and genuine people. Got a good deal on the car we wanted and left very satisfied
Jul 31, 2026
Very pleasant buying experience.
Very pleasant buying experience. Enjoyed working with the entire staff all the way to financing.
Jun 28, 2026
The process was very streamlined and all staff were very
The process was very streamlined and all staff were very helpful. The process was very streamlined and all staff were very helpful. I would buy from them again.
Jun 26, 2026
Came 4 hours away.
Came 4 hours away. Truck was ready for me when I got there. Right after I test drove the truck they started a deal and I was on my way back home with it
May 01, 2026
Very friendly, paper work process moved quickly.
Very friendly, paper work process moved quickly. Ricky was so patient with my husband and I . He helped us with all the technology . Something older people have trouble with .
Ron Durham
Sales Consultant
Oct 07, 2025
Ron Durham is extremely patient and answered all my
Ron Durham is extremely patient and answered all my questions and spent lot of time explaining the functions of the car.Great customer experience.They never forced or tried to sell anything that I do not need.
Feb 15, 2025
I have bought two car from Jim Ellis in the last five
I have bought two car from Jim Ellis in the last five years. The sale and service staff went above and beyond to provide service .
Jan 27, 2025
The salesman was very helpful in guiding us to our choice
The salesman was very helpful in guiding us to our choice of a Chevrolet Suburban
Jan 21, 2025
Both Randy and Ron gave me the exact price of the car I
Both Randy and Ron gave me the exact price of the car I wanted and kept me informed during the delivery process. Kalo made the final paper work painless and Valadmir has serviced my Chevrolet cars over 30 years. All did a great job and I am completely satisfied.
Jan 18, 2025
Ron -- and Adam the GM - took such great care of us.
Ron -- and Adam the GM - took such great care of us. As loyal Jim Ellis customers we knew what we wanted and they listened to our desires for a swift and seamless transaction when we bought our new High Country Tahoe. Ron was 100% on his game in making that happen!
Reggie Stagmaier
Senior Sales Consultant
Sep 07, 2026
Please update your service area waiting room.
Please update your service area waiting room. The waiting area needs more than one toilet in the men’s restroom. Jim Ellis employees use the customer single stall and camp out. I love my service guy Vladamir Kochubey. He is the reason I have had three Jim Ellis trucks. Do not let him go!
Feb 17, 2026
Contacted very quickly and very receptive to my inquiry.
Contacted very quickly and very receptive to my inquiry. Ended up buying a really nice pre-owned vehicle.
Dec 30, 2025
Adam, Reggie, and the finance manager were all easy to
Adam, Reggie, and the finance manager were all easy to work with and kept the process smooth and easy.
Dec 11, 2025
Reggie went above and beyond to meet my requests.
Reggie went above and beyond to meet my requests. He was a prompt communicator, knowledgeable and hardworker!
Nov 21, 2025
This dealership is top of the line, they are personable
This dealership is top of the line, they are personable and very professional!! I will do business with them again.
Leland Sims
Sales Consultant
May 28, 2026
Great working with Leland and would recommend him again.
Great working with Leland and would recommend him again. Thanks Jim Ellis Chevrolet for helping.
Dec 08, 2025
Just did!
Just did! No problem-Jim Ellis dealerships have been an absolute pleasure with which to do business; to reiterate-it's why we keep coming back-
Oct 29, 2025
I got a very good deal from this dealer.
I got a very good deal from this dealer. I appreciate their work. Thank you.
Feb 15, 2025
I have bought two car from Jim Ellis in the last five
I have bought two car from Jim Ellis in the last five years. The sale and service staff went above and beyond to provide service .
Jan 22, 2025
Great customer service and care.
Great customer service and care. All around team that work good together. The Corvette team with Reggie are very knowledgeable.
Diamond Lockhart
Sales Consultant
Jul 31, 2026
Very pleasant buying experience.
Very pleasant buying experience. Enjoyed working with the entire staff all the way to financing.
Jul 23, 2026
Diamond was great to work with and helped me very
Diamond was great to work with and helped me very quickly. I appreciated the promptness and she was very easy to speak with through the whole process.
Jul 10, 2026
Diamond did an awesome job of helping me get the car I
Diamond did an awesome job of helping me get the car I wanted with the options I wanted. I would highly recommend her for anyone looking for someone to help get them in the car of their choosing. I did everything online and it was an easy process. Thanks Diamond for all you did!
Jun 16, 2026
Diamond worked patiently with me to get the car that I
Diamond worked patiently with me to get the car that I really wanted! She went above and beyond to get me the best deal and was super knowledgeable and friendly throughout the process.
Jun 04, 2026
I was sold a lemon with all kinds of recalls I haven't
I was sold a lemon with all kinds of recalls I haven't had my caring my possessions one full moth out of 6. I am getting the run around about exchanging my car out. The car fax said one thing and they didn't make me aware of all the issues the Silverado had. This is bad business in every disappointing way. What started out as a memorable experience turn into a nightmare. Buyers be aware and do your homework by googling your vin number to make sure that you are not buying a lemon like myself. We are still waiting on another car. Every moth a different excuse at Jim Ellis on Peachtree Industrial.
Jumain Bowan
Sales Consultant
Jun 01, 2026
Jumain, and LJ were great, both professional and patient
Jumain, and LJ were great, both professional and patient with me during this purchase, the experience was one of the best, i referred a buddy, and he purchased a new vehicle as well.. hats off to you all.
May 14, 2026
Easy to work with and Jumain was an excellent salesman.
Easy to work with and Jumain was an excellent salesman. The process wasn’t tedious. I would buy from her again.
Oct 18, 2025
Great job.
Great job. I appreciate how it was easy to make the transactions without any hassle.
Aug 30, 2025
Great experience working with Jumain in the Sales
Great experience working with Jumain in the Sales Department purchasing our new 2026 Corvette! Would definitely recommend 10/10!!
Jan 22, 2025
Great customer service and care.
Great customer service and care. All around team that work good together. The Corvette team with Reggie are very knowledgeable.
Jeovani Nava
Sales Consultant
Dec 20, 2025
Very courteous and helpful.
Very courteous and helpful. The entire staff is top notch and very knowledgeable about all aspects of the business.
Nov 26, 2024
Amanda was a pleasure to work with.
Amanda was a pleasure to work with. Super knowledgeable and made the entire car buying process a breeze. I highly recommend and will be purchasing my next vehicle from her.
Sep 12, 2024
No pressure to buy and great service.
No pressure to buy and great service. From Geovani Nava. He did not make me loose my time and was very professional.
Feb 22, 2024
The dealership is great and always refer friends and
The dealership is great and always refer friends and relatives . Even though I had two bad experiences I would always refer.
May 07, 2023
Awesome communication and great customer service from
Awesome communication and great customer service from everyone involved in the process of me getting my car
Zach Gabel
Sales Professional
May 25, 2024
Hello Reggie helped My wife buy a car.
Hello Reggie helped My wife buy a car. He has sold more than two dozen vehicles to myself and family members. He always make sure you have all the information needed to make the best choice and ensures that you’ll get the best price whether you’re trading something in or not. If you want a new or used vehicle and you’re feeling a little reluctant about going through the process call Reggie he’ll help you and you’ll Able to enjoy the purchase experience
Jan 05, 2024
A special thanks to Reggie, Zach, and Ned for all their
A special thanks to Reggie, Zach, and Ned for all their help in the purchase of our 2024 Camaro LT1 convertible in Nitro yellow finish. With Camaro convertible production ending we feel very fortunate to get this one built as requested and delivered just under the wire with no price mark-up. Had we waited or had there been any mistakes by the Jim Ellis staff this one would have never been produced. Reggie was the consummate knowledgeable and professional salesman, as always. Zach did a perfect job of ordering my Camaro just as I had spec'd it. Ned took the handoff on financing a portion of it and that process was quick and flawless and at a great rate. 2nd purchase from Reggie and Jim Ellis and they were both amazing.
Oct 27, 2023
Sam Afeworki gets five stars for helping me out today
Sam Afeworki gets five stars for helping me out today with a complicated title application process
Oct 19, 2023
My sales guy, Reggie Staigmeir, and the people that work
My sales guy, Reggie Staigmeir, and the people that work with them are superior examples, Zach, Gable, Adam, the sales manager, Dan Campbell the general manager. Angela Newsome works in the tag department. Is the people that make the difference These folks named are customer focused Like Jimmy Ellis himself God rest his soul these people look out for the customer
Oct 18, 2023
They were able to approve all my request.
They were able to approve all my request. Time quoted on the Tahoe arriving was right done to the day too.
Don Campbell
Internet Director
Jan 16, 2017
Bait and Switch
My father talked online to a Salesman about a Lexus SUV. They told us it was available that day. He called on his way and of course the salesman did not pick up. When he got to the dealer they brought him in and some other salesman told him the car was already sold. He told them he just spoke with the salesman a couple hours ago online and he said it was available. Then they told him they were doing the paper work and that they "had other cars"...basically they used a good deal to try and lure people into their dealership under false pretenses and try to sell them other cars. Such a joke, The reason why they lose out to carmax....definitely one of the worst experiences as a purchaser I can say I have ever heard.
Nov 10, 2015
Great buying experience
Reggie Stagmaier at Jim Ellis and I go back almost 3 decades. I have bought Five Corvettes and Five cars from Jim Ellis and felt like I got a fair deal if not a great deal each time. The staff is always friendly and will do what ever to make you happy that includes the service dept. I think they are one of the fastest growing dealerships around because of their attitudes towards customers. Doug McSwain